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Productive Conflict Masterclass July 19 from 10 to 11:30 AM ET

Workplace conflict is inevitable. Yet most people in organizations either try to avoid it or attempt to deal with it in equally destructive but more aggressive ways. Entrepreneur Magazine estimates that unproductive conflict in the workplace costs US businesses $358 billion per year. In addition, the typical manager spends 25-40% of their time dealing with … Read more

Why Competence Is NOT the Most Effective Way to Lead

People-Whispering Tip “Warmth is the conduit of influence.”  ~ Cuddy, Kohut, and Nefinger, HBR July/August 2103 issue “One looks back with appreciation to the brilliant teachers, but with gratitude to those who touched our human feelings.  The curriculum is so much necessary raw material, but warmth is the vital element for the growing plant and … Read more

The Secret That Exceptional Influencers Know – Dialogue Skills & DiSC

People-Whispering Tip “One must not be afraid of a little silence. Some find silence awkward or oppressive. But a relaxed approach to dialogue will include the welcoming of some silence. It is often a devastating question to ask oneself, but it is sometimes important to ask it – “In saying what I have in mind will … Read more

Dispelling the Myths About Employee Engagement: Focusing on What Matters

People-Whispering Tip “Wisdom stands at the turn in the road and calls upon us publicly, but we consider it false and despise its adherents.”  ~ Kahlil Gibran “The truth, of course, is that a billion falsehoods told a billion times by a billion people are still false.”  ~ Travis Walton “Constant development is the law … Read more

Becoming a Self-Reflective Leader

People-Whispering Tip: “The unexamined life is not worth living.” ~ Socrates “All of humanity’s problems stem from man’s inability to sit quietly in a room alone.” ~ Blaise Pascal “Look within!…The secret is inside you.” ~ William Shakespeare “Seeing within changes one’s outer vision.” ~ Joseph Chilton Pearce Becoming a Self-Reflective Leader During this holiday … Read more

How Inclusion Creates an Engaged Culture

People-Whispering Tip: “No culture can live if it attempts to be exclusive.”  ~ Mohandas Gandhi “I want to appreciate you without judging. Join you without invading. Invite you without demanding.  Leave you without guilt.”  ~ Virginia Satir “To say ‘we’ and mean ‘I’ is one of the most recondite insults.” ~ Theodor Adorno What We Can … Read more

Why Won’t People Be Accountable?

People-Whispering Tip: “The job of managers is not to know everything and decide everything but rather to create an environment in which there are a lot of people who both know and do.” ~ Jeff Pfeffer & Robert Sutton “The greatest problem with communication is the illusion that it has been accomplished.” ~ George Bernard … Read more

Struggling to Get Started and Get Things Done?

People-Whispering Tip: “When you reframe problems as projects or opportunities, they will cease to bother you and will begin to stimulate you.”  ~ Alan Cohen “How do you eat an elephant? One bite at a time.” ~ Anonymous “If you wish to drown, don’t torture yourself with shallow water.” ~ Bulgarian Proverb   3 Keys … Read more

Influence WIthout Authority

One of the misconceptions people often harbor about leadership is that it implies positional authority. While tacit authority certainly helps, it is even more important to be able to “influence without authority.” At a recent workshop, the participants were a selective crop of the “best and the brightest” relatively newly hired “high potentials.” As is … Read more