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Reducing Unconscious Bias in Hiring and Selection

It’s easy to rely on past experiences, beliefs, and instincts to make speedy hiring and selection decisions, but all three are one-way tickets for unconscious bias to enter your organization. The fact that unconscious bias is called “unconscious” is significant. These biases are deeply embedded in even the smallest everyday actions making them difficult to … Read more

Employee Conflict: Do Managers Have the Tools They Need?

By Mark Scullard, Wiley’s Senior Director of Innovation and Research Conflict. A powerful word that can inspire a variety of feelings – excitement, avoidance, and fear to name a few. Conflict at work can be even more incendiary. Many of us have been in situations where we disagree with a colleague or manager, engage in … Read more