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The Reality of Work: Trends Come and Go, Where Are We Now?

By Mark Scullard, Wiley’s Senior Director of Innovation and Research Since the beginning of the pandemic, the workplace has continued to evolve in rapid and unexpected ways. For example, the move to working from home at the time seemed monumental, and the sudden shifts were destabilizing to many. Fast forward three years and working remotely is a mainstream model that many people prefer. Despite the challenges of the pandemic, people have taken the opportunity to

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Well-Being and Results: How Managers Can Pave the Way

By Mark Scullard, Wiley’s Senior Director of Innovation and Research In the last three years, we have seen more glimpses into one another’s personal lives than ever before. How often has someone’s pet (or child!) popped into view on a video call, or have you heard the familiar click of a blinker as a coworker takes a meeting while shuttling the kids to school? It’s not entirely uncommon to get a “decline” for a meeting

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Key Factors that Contribute to Psychological Safety

In recent years, the concept of psychological safety has gained increasing attention in workplaces, schools, and other group settings. Psychological safety refers to the shared belief that a group is safe for interpersonal risk-taking. It’s about feeling comfortable to speak up, share ideas, and make mistakes without fearing negative consequences. Psychological safety is important because it is linked to better performance, more creativity, and greater innovation. When people feel safe to express themselves, they are

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Failing with Style

Used with permission as a Diamond-award winning Wiley Everything DiSC Authorized Partner The playwright Samuel Beckett once said, “Ever tried. Ever failed. No matter. Try again. Fail again. Fail better.” If we didn’t give ourselves permission to fail, then we’d never learn what we needed to learn in order to eventually succeed. In order for people to fail better, we need leaders and managers who can appreciate how people fail. Otherwise, ‘innovation’ will remain a

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Harness the Power of Human Connection with Facilitated Learning

By Mark Scullard, Wiley’s Senior Director of Innovation and Research While the transition to a digitally dependent workplace was initially a rocky one, most organizations have settled into a routine with their work environments, whether it be in-person, hybrid, or virtual. For the most part, people have enjoyed this transition, but there is no doubt that while work/life balance may have improved, individuals are missing the human connection that comes with face-to-face interaction at work

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Four Common Myths About Your Employees

We know employees continue to be stressed, frustrated, and disengaged. Who can blame them? From The Great Resignation to the impact of Covid, employees have endured a considerable number of changes over the last few years. According to Gallup’s most recent report, 60% of the workforce is emotionally detached, while 19% report they are actively disengaged from work. They also found that 44% of employees globally reported feeling stressed most of the day. How can

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Job Fit: Rising to Overcome Talent Disruption

Organizations everywhere are experiencing a profound disruption in the ways individuals interact and work. Many will find it tricky to understand and clearly map out a plan that can confidently carry them into the future. But, as we move toward imagining a post-pandemic era, organizations will need to meet the new demands for how we live and work. In a recent article from Deloitte, Reimagining Human Resources, the authors argue that despite disruption, HR can

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The Great Resignation: When the Unflappable Manager…Flaps

by Mark Scullard, Wiley’s Senior Director of Innovation and Research Here’s what we know to be true: The Great Resignation is taking a toll on managers. With the job market full of uncertainty and quality workers hard to find, managers are feeling overwhelmed and stressed. While many organizations have invested in stress reduction resources to address the impact of today’s volatile workplace conditions, most of these initiatives are generalized, meaning they can apply to anyone

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The Employee Experience: An Investment That Pays Off

by Mark Scullard, Wiley’s Senior Director of Innovation and Research A staggering number of people continue to leave their jobs, resulting in the perfect storm of staffing shortages and remaining employees being expected to pick up the slack. Current data from The U.S. Bureau of Labor Statistics indicates that over 4.5 million quit their jobs in March. What is the impact on those who stay? According to Gallup, almost two-thirds of employees are disengaged in

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Investing in Employee Experience: The Keys to Empowering a Culture of Leadership

by Mark Scullard, Wiley’s Senior Director of Innovation and Research It’s no surprise that the myriad events of the past two years have resulted in a dramatic shift in the workplace. From where we work to how we work, the “office” has been completely flipped. The same goes for how we lead. But in the case of leadership, changes have been happening for years and were exacerbated by the pandemic. So just how much and

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Deliver Effective Onboarding in a Fast-Changing Work Environment

Companies today are in the midst of transforming their business models, restructuring their teams, and rethinking how they service their customers. Many have also permanently integrated hybrid or remote work arrangements, moving away from an office-only structure. Employees who work in these environments, where there is constant change and poor communication, are experiencing high stress levels and burnout. Many are reacting by Quiet Quitting or pulling back from collaborating and communicating with their colleagues. What

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Prevent Quiet Quitting and Burnout: How to Build a Culture of Communication That Works

I thought you would enjoy this insightful article describing Wiley’s recent onboarding research. In the following, Mark Scullard, Wiley’s Senior Director of Innovation and Research, highlights key findings and outlines practical, agile practices you can implement  in today’s rapidly changing work environment. ~~~ In light of the last two years, it makes sense that employees want to work for organizations that have a clear vision for the future, with a focus on relationships and effective

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Happy New Year and Tools for Constant Change & Reinvention

Happy New (ish) Year to All! And if you’ve already broken some of your New Year’s resolutions, there is always Chinese New Year Feb. 1, 2022! The world of work for leaders continues to be characterized by unrelenting change and disruption. And now, more than ever in this era of “The Great Resignation,” self-aware, self-directed teams that continuously learn are required—NOT teams comprised of the “best and brightest” individual players. For more on how to

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Unlocking Leadership Agility with Everything Disc® Agile EQ™ – Workshop 7-30-21

If we’ve learned nothing else in the past year, it’s clear that organizations are going to need to continually innovate and reinvent themselves by becoming more agile, flexible, and resilient in the face of relentless change and disruption. Maybe your company has become more agile by flattening the hierarchy, introducing agile project management or by emphasizing flexibility and teamwork in hiring. That’s all well and good, but without agile people who can be proactive, resilient,

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Thriving in an Era of Unrelenting Change and Disruption

How Has Change Changed? Humans have always talked about the ever-increasing rate and speed of change. Yet in the past, disruptions were usually followed by periods of relative stability. In the 21st century, change is now perpetual, pervasive, and exponential. Changes are perpetual meaning they are occurring all the time in an ongoing way. Changes are pervasive meaning changes are unfolding in multiple areas of life at once. Exponential means changes are accelerating at an

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Have You Ever Felt Left Out? Build a Culture of Belonging and Inclusion

I would venture to say that every human being, at least at one time in their life, has experienced the feeling of not belonging, of not being included, and/or of not feeling their voice is really being heard. Often this feeling arises from feeling excluded somehow either because of how you look, how you act, or how you believe. Somehow you are in opposition to the prevailing paradigm of how the “in crowd” is supposed

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Not Another Meeting? Sigh!

It is clear that many leaders in most organizations would report they participate in or lead too many meetings that don’t accomplish the intended or desired results. In today’s mostly virtual meeting rooms, Zoom fatigue is a result of more than just staring at a screen. Ask almost anyone in any organization and you will likely hear some version of the following meeting laments: “All I do is sit in meetings.” “If you want to

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Reskilling for 2021: Cultivating Agility, Restoring Resilience, and Building Trust

“Life is like a bicycle. To keep your balance, you must keep moving.”  Albert Einstein February 2021 As a leadership and team development expert, I follow many publications and podcasts for information about trends. My team and I are always on the lookout for ways to anticipate the needs of our clients in order to better serve them. So, I am borrowing from a recent McKinsey newsletter on the trends that will define 2021. My

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The Latest Stories from GWBC Radio

Laura A. Davis & Associates, Inc. is certified by the Women’s Business Enterprise National Council (WBENC),  the most relied upon certification of women-owned businesses. Click here for Laura’s latest interview on GWBC Radio where she highlights the importance of working on your strengths to be an effective leader and team worker, and working toward an Agile culture.

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New Podcast Episode on Emotional Intelligence & Leadership and Team Agility: HOW AGILE ARE YOU?

It’s clear that the CoVid 19 challenge the world is still facing has required new levels of leadership and teaming skills. People and organizations have been called to step up their game in order to lead through this crisis and beyond. Listen to Dean interview Laura on the importance of emotional intelligence, agility, and intuition to lead through change and disruption. As they discuss, we all have a natural inclination for how we handle new

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