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The Great Resignation: When the Unflappable Manager…Flaps

by Mark Scullard, Wiley’s Senior Director of Innovation and Research Here’s what we know to be true: The Great Resignation is taking a toll on managers. With the job market full of uncertainty and quality workers hard to find, managers are feeling overwhelmed and stressed. While many organizations have invested in stress reduction resources to … Read more

Three Communication Insights to Turn The Great Gloom into The Great Bloom

By Mark Scullard, Wiley’s Senior Director of Innovation and Research Many organizations understand the power of having cultures that foster trust, communication, and collaboration but do not yet have the tools they need to make that vision a reality. When individuals feel comfortable taking risks, expressing ideas and concerns, asking questions, and admitting mistakes without … Read more

Soft Skills, Big Impact: Elevating Workplace Satisfaction

Job seekers have more options than ever in this competitive job market and as we have learned, their priorities have evolved since before the pandemic. Professional development and lifelong learning have emerged as important benefits that organizations can offer to attract and keep top talent while filling the ever-present skills gap created by The Great … Read more

From Disconnected to Determined: How the Five Behaviors® Helps Teams Thrive

The Wiley Workplace Intelligence Annual Report Much like the years preceding it, 2023 brought rapid change and innovation to the workplace. A year marked by technological advancement and continued attempts to recalibrate after the disruption of the pandemic, 2023 represented a year of transition. Wiley Workplace Intelligence spent the year investigating the important issues that … Read more

Top 10 Takeaways from 2023

The Wiley Workplace Intelligence Annual Report Much like the years preceding it, 2023 brought rapid change and innovation to the workplace. A year marked by technological advancement and continued attempts to recalibrate after the disruption of the pandemic, 2023 represented a year of transition. Wiley Workplace Intelligence spent the year investigating the important issues that … Read more

People Skills Top List of 2024 Workplace Priorities

By Mark Scullard, Wiley’s Senior Director of Innovation and Research 2023 proved to be another year of rapid evolution in the world of work. Economic and global instability, the omnipresence of organizational change, and advancements in AI kept everyone on their toes as leaders and organizations considered how to navigate, and lead, in an unsteady … Read more

Widening Skills Gaps: Reflections on a Growing Trend

By Mark Scullard, Wiley’s Senior Director of Innovation and Research In the years since the start of the pandemic and in the wake of The Great Resignation, organizations risk facing unexpected skills gaps within their workforce. A variety of factors can impact the size and scope of an organization’s skills gaps, but one thing is … Read more

The Reality of Work: Trends Come and Go, Where Are We Now?

By Mark Scullard, Wiley’s Senior Director of Innovation and Research Since the beginning of the pandemic, the workplace has continued to evolve in rapid and unexpected ways. For example, the move to working from home at the time seemed monumental, and the sudden shifts were destabilizing to many. Fast forward three years and working remotely … Read more

Four Common Myths About Your Employees

We know employees continue to be stressed, frustrated, and disengaged. Who can blame them? From The Great Resignation to the impact of Covid, employees have endured a considerable number of changes over the last few years. According to Gallup’s most recent report, 60% of the workforce is emotionally detached, while 19% report they are actively … Read more

Deliver Effective Onboarding in a Fast-Changing Work Environment

Companies today are in the midst of transforming their business models, restructuring their teams, and rethinking how they service their customers. Many have also permanently integrated hybrid or remote work arrangements, moving away from an office-only structure. Employees who work in these environments, where there is constant change and poor communication, are experiencing high stress … Read more